About Hollenbeck Pest Control
Local Roots. Generations of Experience. A Better Way to Take Care of Customers.
Hollenbeck Pest Control is a family-owned company based in New Windsor, NY, serving homeowners and businesses throughout the Hudson Valley.
Our company was established in 2008, but our experience with pest control reaches back more than four generations. What began as a small family business has grown into a professional residential, commercial and wildlife-control company built around one basic idea:
Take care of people, solve the problem correctly and stand behind the work.
Safe. Effective. Guaranteed.™
A FAMILY BUSINESS THAT WAS BUILT ONE CUSTOMER AT A TIME
You Need More Than Someone Who Shows Up and Sprays
Hollenbeck Pest Control did not begin as a national franchise or corporate expansion.
It grew locally.
James Hollenbeck had already worked in pest control before pursuing a career as a New York City police officer. While commuting from New Windsor to New York City, he eventually returned to pest control as a technician during the day while continuing to work as a police officer at night.
Jennifer Concepcion joined him in building the business, taking an active role in its financial and operational development.
In 2008, Hollenbeck Pest Control officially began.
The early years meant balancing work, family and the demands of growing a company from the ground up. Over time, customer referrals, repeat business and a commitment to professional service helped turn that small operation into the Hollenbeck Pest Control customers know today.
WHAT HAS
NOT CHANGED
We’ve Grown. The Reason We Do This Hasn’t.
More technicians.
More vehicles.
Better technology.
More sophisticated commercial programs.
More services.
But growth only matters if the customer still feels like they are dealing with a local company that cares about solving their problem.
Hollenbeck has intentionally remained a locally owned family business—large enough to respond professionally and provide extensive capabilities, but still small enough to provide the personal attention customers expect from a local company.
What We Want Every Customer to Experience
A Real Person Who Listens
We want to understand what you are experiencing before deciding what you need.
A Technician Who Knows What to Look For
Good pest control starts with knowledge and inspection—not simply applying a product.
A Solution Designed for the Situation
Homes, businesses and pest problems are different. Our recommendations should reflect that.
Clear Communication
You should know what we found, what we recommend and what happens next.
Service We Stand Behind
Depending on the service, Hollenbeck warranties range from 30 days to one year.
THE HOLLENBECK PHILOSOPHY
Pest Control Has Changed. The Importance of Knowing What You’re Doing Hasn’t.
Products improve.
Technology changes.
Monitoring becomes more sophisticated.
Customer communication gets faster.
But successful pest management still depends on understanding the pest, the building and the conditions allowing the problem to occur.
That is why Hollenbeck continues investing in education, professional certifications, technician development and new tools while holding onto the practical field knowledge developed through generations of experience.
The objective is not to use the most treatment.
It is to make the right decisions for the property and the problem.
Professional Pest Management Backed by Real Expertise
Hollenbeck has a Board Certified Entomologist on staff with more than 20 years of pest-control industry experience.
That expertise adds another level of support when a problem requires:
- Difficult pest identification
- Understanding insect biology or behavior
- Development of treatment protocols
- Commercial pest-management planning
- Integrated Pest Management strategies
- Technician training
- Unusual or complex infestations
Most customers will never need to speak to an entomologist.
But knowing that level of expertise exists behind the company matters.
PROFESSIONAL STANDARDS
A Local Company With Professional Standards
Being family-owned does not mean operating casually.
Hollenbeck has earned QualityPro accreditation, a national pest-management credential requiring standards beyond basic licensing requirements. The company has maintained QualityPro recognition since 2010. Hollenbeck also holds GreenPro and QualityPro Schools credentials for specialized service environments.
QualityPro Certified
Professional operating standards, employee screening and documented company practices.
GreenPro Certified
Recognition for comprehensive pest-management practices designed to reduce unnecessary risk.
QualityPro Schools Certified
Additional training and standards for servicing schools and educational environments.
our PEOPLE
The Company Is Only as Good as the People Who Show Up
Pest control is a service business.
Technology helps.
Products matter.
Training matters.
But ultimately, someone has to answer your phone call, schedule the appointment, arrive at the property, investigate the problem and explain what happens next.
That is why we take the people side of the business seriously.
Our team includes experienced management, customer-service professionals and field technicians working together to provide a consistent experience from the first call through the completed service.
This Is Our Home Too
Hollenbeck Pest Control is located in New Windsor, New York, and our technicians work throughout the Hudson Valley every day.
That local experience matters.
We work in the same older homes, wooded neighborhoods, growing commercial areas and four-season environment our customers live and work in.
We understand that the pest problems of a historic Hudson Valley home can look very different from those of a warehouse, restaurant, school or newer suburban property.
Local knowledge gives context to what we see.
Our GUARANTEE
If the Pests Return, So Will We.
We want customers to feel confident about the service they purchase.
Hollenbeck offers service warranties ranging from 30 days to one year, depending on the service being performed.
We will explain what your service includes, what you should expect after treatment and what warranty applies.
No confusing promises.
Just clear expectations and service we are prepared to stand behind.
Safe. Effective. Guaranteed.™
The Best Measure of Our Company Is Whether Customers Invite Us Back
Hollenbeck’s growth has been driven heavily by loyal customers, referrals and long-term relationships. The company has also been recognized multiple times as Hudson Valley’s Finest, with the current website identifying Hollenbeck as a six-time winner.
WHAT WE DO
One Local Team. A Lot of Ways to Protect Your Property.
Hollenbeck has grown well beyond traditional household exterminating.
Professional solutions for insects, rodents, termites and seasonal pest problems.
Help with raccoons, squirrels, bats, birds, groundhogs, skunks and other wildlife conflicts.
Customized IPM programs for restaurants, hospitality, warehouses, multifamily properties, healthcare, schools and other facilities.
Outdoor & Specialty Services
Mosquitoes, ticks, deer repellent, vegetation management, overwintering programs and additional property-specific solutions.
Not sure what pest you're dealing with?
Four Generations of Experience.
One Local Team Ready to Help.
Whether you know exactly what pest you’re dealing with or simply know that something isn’t right, start with Hollenbeck.
Tell us what you are seeing.
We’ll help determine what is happening and what should happen next.
Hollenbeck Pest Control
Safe. Effective. Guaranteed.™